ORDER & SHIPPING POLICY

Delivery Time:
Italian wedding favors and wedding accessories arrive in our warehouse in USA within 10 to 20 days because are hand made exclusively for our customer placing the order, this is to offer the best service of a recent product for our customer. Our orders ship out via UPS, USPS and Fedex then generally take 1 to 3 business days. Personalized wedding favors and accessories can take an additional 7 days.

The shipment, without answer at our email, will be shipped at your paypal address.

APO & Military address must have a phisical address in U.S., we don't ship to only APO address.

 

Rush Order:
If you need your wedding favors and accessories in a rush please indicate the date of your event and type rush in the note and we try to complete the order on time with 20% additional cost.

 

Pick Up Order:
You are welcome to pick up your online order at our warehouse in New Jersey when is ready. Without contact from the buyer we ship the box at the paypal address.

 

Damage & Returns:

We greatly value the business of our customers and strongly encourage you to contact us with in 5 days of receiving the items at any indication that there is a problem with our products. The Italian Favors is not responsible for damaged or lost shipment. In the event your order shipment arrives damaged - keep packaging and merchandise in original condition and notify delivering carrier immediately.
In the unlikely event you are dissatisfied with your order, we don't accept return of the merchandise but we can arrange to solve the problem.

 

Minimum Orders Requirements:
The minimum quantity is required for the first item on order (where specified); all eventually other items need not to meet minimum.

 

Questions or Problems:
If you have any trouble ordering, questions or if you don't see a particular product item that you need for your special occasion please call us at 201.912.5087 or e-mail us at and we will get back to you promptly.

 

Tax & Duty in US and Worldwide:

We import from our Italian warehouse in our warehouse in NJ. We provide for import tax & duty from Italy to USA.
Shipping cost are for the transport from our warehouse in NJ at your house.
For international shipping: Canada, Australia & Japan please consider your duty and tax of your country.
For Europe please contact us.

 

Return Policy :

We greatly value the business of our customers and strongly encourage you to contact us with in 5 days of recieving the items at any indication that there is a problem with our products. The Italian Favors is not responsible for damaged or lost shipment. In the event your order shipment arrives damaged - keep packaging and merchandise in original condition and notify delivering carrier immediately.

In the unlikely event you are dissatisfied with your order, we don't accept return of the merchandise but we can arrange to solve the problem.